Hairdressing - NVQ Level Two

Unit G7 - Advise and Consult with Clients

Unit G7 is a compulsory part of NVQ Level 2 Hairdressing course. This CD ROM can be uploaded onto the college Intranet or VLE so that students will be able to access from home or at college.

It also contains a student work book which mirrors the online course and an answer guide.

This unit requires approximately 18-20 hours of study time.

It contains many interactive activities to engage the student when studying.

• All aspects of consultation
• Reasons why you communicate, the different methods of communication, how to listen effectively, barriers to communication and the importance of effective communication
• The hair and skin - the factors which contribute to healthy hair, the basic structure of hair and skin and its appendages, the growth cycle of hair and the characteristics of different hair types and textures.
• Hair and Scalp Disorders - common disorders how to recognise them, their cause and possible treatments.
• Factors that Curtail Services - how lifestyle, adverse hair, skin and scalp conditions, incompatibility of previous services and products used, limit or affect the services and products that can be offered to clients.
• Tests used in Hairdressing - the main hair and skin tests available to the hairdresser.
• Legislation - Data Protection legislation, main consumer legislation, The Sale and Supply of Goods Act, Supply of Goods and Services Act, Trades Description Act Electricity at Work Act.